The privacy of your information is important to Motsai Research (“we,” “us,” or “our”). We are committed to protecting the personal information you share with us. This policy describes how we collect, use, disclose, and protect your information when you visit our website www.motsai.com or interact with us through digital means.

By using our website or providing us with personal information, you agree to the terms of this privacy policy.

What is personal information?

“Personal information” means any information relating to an identifiable individual. This does not include publicly available data or business contact information provided in a business context, as defined by applicable laws.

Information we collect

We may collect personal information when you:

• fill out forms on our website (contact request, document download, registration);
• you register for events or promotions;
• interact with us in a business context (email, telephone, meetings).

The information collected may include:

• first and last name ;
• email address;
• telephone number;
• company name and position;
• country or region;
• IP address and browsing data (via cookies and analytics tools).

We may also supplement this data using third-party sources or public archives, in accordance with applicable laws.

Use of personal information

We use your personal information to:

• provide the requested information, products or services;
• send communications, updates or offers (unsubscribe possible at any time);
• improve our services and the browsing experience;
• to comply with our legal obligations;
• manage commercial interactions;
• to conduct internal analyses and research.

When required by law, we will ask for your consent before any use.

Text message communications

By submitting your phone number, you consent to receive communications including text messages (SMS). Message rates may apply. You can unsubscribe by contacting our team or by texting ‘STOP’.

Disclosure of personal information

We do not sell or rent your personal information. However, we may share it with:

• trusted service providers (hosting, marketing, analytics, operations), bound by confidentiality agreements;
• legal authorities if required by law;
• partners in the context of a merger, acquisition or sale of assets.

Data retention

We retain your personal information only for as long as necessary for the intended purposes or to comply with legal requirements. Afterward, the data is securely deleted or anonymized. Some data may remain in archives but will no longer be directly accessible to company employees.

Your rights

Depending on your region (e.g., Canada, United States, Quebec – Bill 25), you may:

• access your personal information;
• request correction or deletion;
• withdraw your consent or object to certain processing.

To exercise your rights, contact us using the contact details provided. Identity verification may be required.

Cookies and tracking technologies

We use cookies and analytics tools (e.g., Google Analytics) to:

• understand how to use the site;
• improve performance;
• to display relevant advertisements.

You can manage cookies in your browser.

For targeted advertising in Canada: http://youradchoices.ca/choices
To opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout/

Marketing Communications

We comply with anti-spam laws, including CASL (Canada) and CAN-SPAM (USA). You can unsubscribe from promotional communications via the links provided.

Data security

We employ industry-recognized measures (encryption, firewalls, secure servers) to protect your personal information. While no system is infallible, we minimize risks and respond quickly in the event of an incident.

International transfers

Your information may be stored or processed in Canada, the United States, or other jurisdictions where our suppliers are located. By using our services, you consent to these transfers.

Child protection

Our site and services are not intended for children under 13 years of age. We do not knowingly collect their information.

Links to other websites

Our site may contain links to third-party sites. This policy does not cover their practices. We encourage you to review their own privacy policies.

Modifications de la politique

This policy may be updated periodically. Any significant changes will be posted on this site with a new revision date. By continuing to use our site, you agree to these changes.

Contact

For any questions or requests related to your personal information:

Motsai Research (7725965 Canada Inc.)
Email: info+renseignements@motsai.com
Address: 9935 Rue Châteauneuf, Suite 170, Brossard, QC, J4Z 3V4, Canada
Phone: +1 (450) 283-1373

This policy is approved by the company’s privacy officer.

Version table

Version	In force	Changes
1.0	December 2025	First version adapted for Motsai Search